MaderaRecruiter Since 2001
the smart solution for Madera jobs

Tax Expert I

Company: Intuit
Location: Madera
Posted on: October 14, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Madera , Tax Expert I, Accounting, Auditing , Madera, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Senior Staff Accountant -
Description: Another AppleOne Direct Hire Senior Staff Accountant Position Fantastic job opportunity for an accounting professional who is looking for continued growth in their career. This opportunity will require (more...)
Company:
Location: Fresno
Posted on: 10/22/2020

Human Resources Administrator - High Tech Firm
Description: Immediate need for HR Administrator. This role provides professional HR support to employees in the areas of staffing management, immigration, global relocation services, training, organizational effectiveness (more...)
Company:
Location: San Jose
Posted on: 10/22/2020

Accountant - Excellent Compensation Package
Description: This Accountant Position Features: br Excellent Compensation Package br Professional Environment br Variety Of Duties br Great
Company:
Location: San Jose
Posted on: 10/22/2020


Technical Recruiter -
Description: At-Tech San Jose is looking for a Senior Technical Recruiter to join its team of staffing professionals. Competitive salary commissions package is offered. At-Tech Staffing Services has offices located (more...)
Company:
Location: San Jose
Posted on: 10/22/2020

Audit Senior -
Description: Fresno AppleOne has a new Direct Hire position for an Audit Senior We are currently recruiting for an outstanding Audit Senior who can perform most engagements with little supervision. They direct and (more...)
Company:
Location: Fresno
Posted on: 10/22/2020

Senior Accountant CPA -
Description: CPA Accountant opportunity from Fresno AppleOne Premier Fresno area Public Accounting Firm is working with Fresno AppleOne to secure CPA's or CPA candidates for their successful business. Accountants (more...)
Company:
Location: Fresno
Posted on: 10/22/2020

Accountant - Excellent Opportunity for Growth!
Description: AppleOne is one of the nation's longest running and most respected staffing firms and we are currently sourcing an Accountant for a successful and growing company.The Accountant ensures the integrity (more...)
Company:
Location: San Jose
Posted on: 10/22/2020

Accountant - Excellent Opportunity for Growth!
Description: AppleOne is one of the nation's longest running and most respected staffing firms and we are currently sourcing an Accountant for a successful and growing company.The Accountant ensures the integrity (more...)
Company:
Location: San Jose
Posted on: 10/22/2020

Senior Staff Accountant -
Description: Another AppleOne Direct Hire Senior Staff Accountant Position Fantastic job opportunity for an accounting professional who is looking for continued growth in their career. This opportunity will require (more...)
Company:
Location: Fresno
Posted on: 10/22/2020

Audit Senior -
Description: Fresno AppleOne has a new Direct Hire position for an Audit Senior We are currently recruiting for an outstanding Audit Senior who can perform most engagements with little supervision. They direct and (more...)
Company:
Location: Fresno
Posted on: 10/22/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Madera RSS job feeds