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Supervisor, RN Case Management

Company: Community Medical Centers
Location: Madera
Posted on: January 13, 2021

Job Description:

Overview: Community Medical Centers has been providing central California with the highest level of care available in the region. Community Regional Medical Center measures up with top hospitals nationally and is the 3rd largest in California! With 685 beds, we are home to the only comprehensive Burn and Level I Trauma center between Los Angeles and Sacramento. The 56,000 square-foot emergency department is one of the largest and busiest in California! We have an 84-bed Level III NICU and plan to significantly expand pediatric specialty care. Our hospital serves 2.5 million people within 9 counties, averaging a daily census of 641 patients. We're affiliated with UCSF as a teaching facility; trained 3,000 Medical Doctor's to date plus continuous invests in research and training grants. Responsibilities: Assists the Manager in planning, organizing, and directing of Case Management services. This position supervises the RN Case Managers within the Case Management/Social Work Department and is responsible for the day-to-day patient care operations as well as team support. Responsible for conflict management, negotiation, team building, communication, budget administration, and coaching/mentoring others. Directs patient assignments, staff scheduling, evaluations, patient flow, and assisting in meeting financial targets by effectively assisting in managing utilization, productivity, personnel, and supplies. Accountabilities 1. Ensures continuity of quality patient care by planning daily staff assignments in both the inpatient and the emergency department through evaluation of census, patient acuity, and staff competency. 2. Facilitates effective communication between hospital staff, medical staff, and management. 3. Provides support and leadership guidance to develop roles, organize, coordinate, and evaluate ongoing case management needs within the organization. 4. Acts as a liaison for daily interdepartmental staffing and patent flow/work issues including evaluating outcomes, providing feedback, and developing improvement strategies. 5. Assists Manager and Director with the development, implementation, and evaluation of department goals, objectives, policies, procedures, and standards of care which contribute to the achievement of departmental objectives. 6. Acts as a mentor/point of contact for all RN Case Managers within the department, as well as other colleagues in the organization, related to any case management need. Stays current with the latest clinical/technological advances and shares knowledge with staff as appropriate. 7. Assess staff development needs and provides opportunities for the ongoing education and professional development of staff members. 8. Attends education seminars as staffing allows and reports education gained to all staff and leadership. 9. Provides coverage as a team resource during staff shortage. 10. Administers the HR processes for employees: participates in the hiring and interviewing process; completes time and attendance; completes the performance evaluation process to ensure consistent evaluations within scheduled time frames; performs disciplinary processes in service area and advises the Manager/Director of all final written warnings and terminations. 11. Performs other duties as assigned. Qualifications: Education Graduate of an approved nursing program required Bachelor's Degree in Nursing (BSN) preferred Experience 3 years of relevant experience in the healthcare industry or healthcare setting required Experience in Case Management and providing mentorship, education, and training to interdisciplinary staff required 1 year of supervisory experience in an acute care hospital preferred Licenses and Certifications RN - Current State of California Registered Nurse license required BLS - Current Basic Life Support (BLS) for Healthcare Providers by American Heart Association (AHA) required ACM - Accredited Case Management Certification (ACMA) preferred Associated topics: ambulatory, cardiothoracic, care, coronary, hospice, nurse, nurse clinical, surgery, tcu, unit

Keywords: Community Medical Centers, Madera , Supervisor, RN Case Management, Executive , Madera, California

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