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Environmental Services / Custodial Manager 2

Company: Sodexo
Location: Madera
Posted on: September 22, 2022

Job Description:

Unit Description:Join a great team where patients are at the heart of everything we do!
Sodexo is seeking an Environmental Services/Custodial Manager 2 for Valley Children's Hospital located in Madera, CA. This role is a full-time third shift from 10:00 p.m. to 6:00 a.m.
Valley Children's Hospital is centrally located in the surburb of Madera and on the border of Fresno city. The hospital provides pediatric services for the entire central California, and has clinics in surrounding cities. Madera and Fresno cities are relatively affordable in housing and other ammenities. The population is diverse and the area is known for it agricultural production. The hospital's Environmental Services department has approximately 135 employees and provides cleaning services at the main campus and a satelite homecare location.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • lead teams and departmental projects and initiatives;
  • effectively manage the Unit Operating System; and
  • support a diverse and inclusive workforce.
    Is this opportunity right for you? We are looking for candidates who:
    • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
    • have customer service and/or guest satisfaction in a healthcare or hospitality;
    • monitor compliance and reach project target dates of completion;
    • are proficient with computers and other technology;
    • are fluent in Spanish (preferred but not required) to assist in managing this workforce; and
    • are able to work a 3rd shift 10:00 p.m. - 6:00 a.m. schedule with weekend and holiday rotation.


      Sodexo COVID Vaccine Mandate:
      Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
      Learn more about Sodexo's Benefits

      Not the job for you?
      At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

      Working for Sodexo:
      How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.Position Summary:Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.Key Duties
      • Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
        • Provide leadership and direction to non-exempt employees
        • Coordinate/conduct employee training
        • Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
        • Interact with outside vendors
        • Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
        • Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
        • Reviews and maintains assigned areas of the Sodexo/Client budget commitments.Qualifications & Requirements:Basic Education Requirement - Associate's Degree or equivalent experience
          Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Madera , Environmental Services / Custodial Manager 2, Executive , Madera, California

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