Quality Assurance Coordinator

Company: Crestwood Behavioral Health
Location: San Jose
Posted on: April 2, 2026

Job Description:

Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family! For more than 50 years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive! Title: Quality Assurance Coordinator Job Duties: The Quality Assurance (QA) Coordinator plays an integral part in the overall functioning of the facility by monitoring and auditing the identified standards of person-served care as well as the quality of the entire electronic health record. The QA Coordinator will ensure quality improvement standards are up to date and in compliance with the facility's level of care. This position encompasses aspects of staff development, infection control, medical records, and quality improvement to effectively collaborate with the QA committee and program at the facility level. The QA Coordinator is responsible for monitoring overall compliance with these aspects as they relate to current licensing and accrediting policies and regulations. Schedule: Full-Time: AM Qualifications : A degree in a health-related field and/or two years’ experience in health care education. A minimum of one year of experience in medical records and/or quality improvement is preferred. Experience working with health care agencies and/or regulatory agencies. Knowledge of Title 9, 22, OSHA, HCAI, HIPAA, and CARF. Ability to engage in performance improvement data collection, analysis, and implementation of QA plans. Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including: Medical, Dental, and Vision Coverage Life Insurance Vacation Paid Sick Leave Sick Leave Buy Back 401(k) Retirement Scholarship Program Qualifying Supervision for BBS Associates Competitive Pay Paid Holidays Service Awards Jury Duty Pay About the Campus: The Crestwood Center San Jose Psychiatric Health Facility (PHF) on our San Jose campus is in close proximity to the mental health support services in Santa Clara County. The San Jose PHF provides a spacious environment, with two living rooms, a welcoming room, visiting space, serenity room, dining room and a beautiful courtyard. The program is dedicated to restoring a sense of hope, self-empowerment and recovery in each of our clients. The San Jose PHF is designed for clients who require stabilization at a time of acute psychiatric crisis. We provide medication management, WRAP, DBT support, welcoming rituals, behavioral interventions, psychotherapy, psychosocial education and a thorough transition plan to enable a successful return to the community. Mental Health Rehabilitation Centers (MHRCs) provide psychosocial rehabilitation programs in secure, residential settings with a focus on brief lengths of stay. The salary range listed below represents the minimum and maximum base pay per hour at the time of posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to candidate's skills, experience, licensure, and program acuity. Pay Range: $25.75 - $28.98 USD It’s About Growth! Our employees are our most valuable assets. Did you know that at Crestwood you can gain experience at one of California’s leading behavioral health service providers? We deliver industry leading education and training that allows our team members to succeed and continue to grow their careers with Crestwood. Check out our Career Page to learn more about being a part the Crestwood Family and the benefits available. https://workatcrestwood.com/ Crestwood is proud to be an Equal Opportunity Employer that is committed to inclusion, equity and diversity. We embrace all differences and are fully committed to fostering a sense of belonging for everyone. We also take affirmative action to offer employment and advancement opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance and/or a reasonable accommodation due to ability during the application or recruiting process, please talk with your hiring contact/recruiter or send a request to HR@CBHI.net. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information on how we collect and use your data. Crestwood is required to participate in the E-Verify program. To learn more, please see: E-Verify Participation, Right to Work notices, or visit www.e-verify.gov .

Keywords: Crestwood Behavioral Health, Madera , Quality Assurance Coordinator, Healthcare , San Jose, California