Front Desk Clerk, Tenaya Lodge At Yosemite

Company: Delaware North
Location: Fish Camp
Posted on: September 12, 2023

Job Description:

**The Opportunity**
Delaware North Parks and Resorts is hiring friendly, outgoing, and customer-service focused full-time and part-time Front Desk Clerks to join our team at Tenaya Lodge At Yosemite in Fish Camp, California.
**Pay**
Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
**Life at Tenaya Lodge**
Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.
+ Low-cost transitional housing for up to 90 days for $50/ week (subject to availability)
+ Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest
+ Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!
**Perks at Tenaya Lodge**
+ Health, dental, and vision insurance*
+ 401k with company match*
+ Paid vacation days and holidays*
+ Paid parental bonding leave*
+ Tuition or professional certification reimbursement*
+ Weekly pay
+ Free shift meal in our employee dining room
+ Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles
+ Employee discounts - 20% off food and beverage and 30% off retail
+ Referral bonus earn $200 for each eligible referral
+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
**Responsibilities**
+ Provide excellent customer service.
+ Greet and register guests via a centralized registration system.
+ Coordinate with housekeeping department as needed.
+ Handle cash and credit card transactions; maintain accurate paperwork as it relates to front office operations.
+ Resolve small issues as they arrive for guest.
+ Check and balance the daily figures, post room and tax charges on guest accounts.
+ Deliver items to guests as needed.
+ Perform other duties as assigned.
**Qualifications**
+ Previous customer service experience preferred.
+ Good interpersonal communication skills in person and by phone.
+ Must be able to multitask, function in a professional manner under pressure from guests and supervisors.
**Physical Requirements**
+ Stand and walk for extended periods of time.
+ Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
**Who We Are**
Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way.
At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Madera , Front Desk Clerk, Tenaya Lodge At Yosemite, Hospitality & Tourism , Fish Camp, California