MaderaRecruiter Since 2001
the smart solution for Madera jobs

debit card customer service support remote

Company: mommyjobsonline
Location: Madera
Posted on: September 29, 2019

Job Description:

At Mommy Jobs Online we require that you are you a self-starter who shares our passion for harnessing cutting edge technologies to impact the lives of people globally? Have you always dreamed of working for a tech startup where you can apply your strengths and continue to learn and grow with a smart team? If so, this may be the place for you! We are seeking a Customer Support Lead - Debit Card to join our team. This full-time position is planned to be remote, meaning you can work from anywhere! Our business is growing fast, and we want to make sure we can keep providing the best quality support to our customers. Were known for our fast responses to users, a positive attitude, and a real desire to find the best working solutions for the people who chose to use our products and services. Why do we want you for this role? You are proactive, resilient and equipped with a positive attitude. You find solutions where others do not. You are resourceful and do not settle. You are strategic and think big, but youre not afraid to dig deep and work with details. You love learning new things. Responsibilities: Lead a small team of Customer Support Representatives focused on our Debit Card. Be the person-to-go with regards any issue related to the Debit Card and you will provide guidance to members of the team. Respond to customer inquiries by directing them to the website, FAQs, appropriate personnel, etc when needed. Be responsible for checking payments status for our Debit Card. Monitor and respond to debit card transactions. Address customers in a professional and respectful manner and ensure that the team also addresses in an appropriate way. Take ownership of customer issues, following-up on outstanding requests and escalating issues when necessary. Any other duties that may be deemed appropriate to this role (i.e. the creation of reports based on metrics). REQUIREMENTS 2 years of experience leading customer support teams 5 years of experience in customer support, ideally remote support, chat, email Must have previous knowledge with transaction payments status review, ideally with VISA / Mastercard vendors Knowledge of bitcoin is a plus, but not necessary Native English speaker is a must. Additional languages such as Spanish and Portuguese are a plus. Proficient knowledge of SalesForce WHY WORK FOR US? Attractive compensation. Work remotely from anywhere in the world. Collaborate, learn, and grow with a diverse, global team. Achieve balance with our autonomous work culture and flexible hours. To Become An Agent Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLKimNelson when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommyjobsonline, Madera , debit card customer service support remote, Hospitality & Tourism , Madera, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Food and Beverage Operations Manager (Banquets) - San Francisco Marriott Union Square - (19125070)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: San Jose
Posted on: 10/24/2019

Cook III - The Ritz-Carlton, Half Moon Bay - (19113463)
Description: Cook III At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019

Housekeeping Aide (PM Shift) - Residence Inn San Ramon - (19106634)
Description: Here's To Your Journey with Residence Inn The Residence Inn San Ramon, located at 1071 Market Place , San Ramon, California, 94583 is currently hiring a Housekeeping Aide PM Shift . Responsibilities (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019


Guest Service Representative - Courtyard San Ramon - (19128998)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019

Busser Attendant (Holiday Season) - Marriott Hotels - (19122875)
Description: Here's To Your Journey with Palace Hotel a Luxury Collection Hotel San francisco The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019

Hotel Engineer (Refrigeration Mechanic) Overnight - San Francisco Marriott Marquis - (19107638)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019

Warehouse/Shopper Team Member - San Jose, Sunnyvale, Cupertino, Los Altos
Description: Warehouse Team Member Seasonal, Part-Time, Flexible Hours br br Shifts: br Over-night, Early Morning, Day, Evening, Weekend br br Location br San Jose, Sunnyvale, Cupertino,Los Altos br (more...)
Company: Amazon
Location: San Jose
Posted on: 10/24/2019

Housekeeper - Courtyard San Jose Airport - (19147429)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: San Jose
Posted on: 10/24/2019

Head Chef
Description: Founded in 2009, Tony Caters is a custom caterer doing business in Silicon Valley. We pride ourselves on from-scratch cooking, and impeccable client service to help clients achieve their goals and be (more...)
Company: Tony Caters
Location: San Jose
Posted on: 10/24/2019

Account Executive-Senior - Marriott Hotels - (19139123)
Description: Here's To Your Journey with Palace Hotel a Luxury Collection Hotel San francisco The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel (more...)
Company: Marriott International
Location: San Jose
Posted on: 10/24/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Madera RSS job feeds