Mortgage Branch Receptionist
Company: GEM Mortgage
Posted on: June 6, 2021
GEM Mortgage, a division of Golden Empire
Mortgage (GEM) is proud to hold ourselves as one of the most
respected lenders in the mortgage industry for nearly 30 years. The
GEM business philosophy holds true that all consumers deserve
access to credit, where “our customers are our business” is the
cornerstone for excellence.
Golden Empire Mortgage isn't just about
mortgages and home lending - GEM is about people, and building
lasting customer relationships.
At GEM we understand that the lending
process can be intimidating, that’s why we ensure that all of our
employees hold to the highest level of client satisfaction. We
pride ourselves on integrity, knowledge and state of the art
technology all in an effort to provide our customers with excellent
customer service and the best rates possible.
Under general supervision of the Branch Manager, the Receptionist
serves visitors by greeting, welcoming, and directing them
appropriately, notifies company personnel of visitor arrival;
maintains security and telecommunications system.
- Welcomes visitors by greeting them, in person or on the
telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department
directories; giving instructions.
- Maintains security by following procedures; monitoring
- Maintains telecommunication system by following manufacturer's
instructions for house phone and console operation.
- Maintains safe and clean reception area by complying with
procedures, rules, and regulations. Maintains continuity among work
teams by documenting and communicating actions, irregularities, and
- Contributes to team effort by accomplishing related results as
- Other duties as assigned.
FLSA Status: Non-Exempt
- High School or GED required
Knowledge, Skills and
- Telephone Skills
- Verbal Communication
- Microsoft Office Skills
- Customer Focus
- Informing Others
- Handles Pressure
- Phone Skills
- Supply Management
Keywords: GEM Mortgage, Madera , Mortgage Branch Receptionist, Other , Madera, California
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