Customer Service Rep(07963) - 2001 W Cleveland Ave #G
Company: Careerbuilder-US
Location: Madera
Posted on: January 18, 2023
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Job Description:
Job Description
Job Description ABOUT THE JOB
You got game? You got spring in your step? You want the best job in
the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's Pizza is
the perfect place for you.
We are searching for qualified customer service reps with
personality and people skills. We're growing so fast it's hard to
keep up, and that means Domino's has lots of ways for you to grow
(if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a
line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers
and today are successful Domino's franchise owners. From customer
service representative to management, General Manager to Manager
Corporate Operations or Franchisee, our stores offer a world of
opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the
unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences,
can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride
in Domino's Pizza! Being the best pizza delivery company in the
world requires exceptional team members working together. At
Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment. Stock ingredients from delivery area to
storage, work area, walk-in cooler. Prepare product. Receive and
process telephone orders. Take inventory and complete associated
paperwork. Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to
process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator). Must be able to make correct monetary
change. Verbal, writing, and telephone skills to take and process
orders. Motor coordination between eyes and hands/fingers to
rapidly and accurately make precise movements with speed. Ability
to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks. In-store temperatures
range from 36 degrees in cooler to 90 degrees and above in some
work areas. Sudden changes in temperature in work area and while
outside. Fumes from food odors. Exposure to cornmeal dust. Cramped
quarters including walk-in cooler. Hot surfaces/tools from oven up
to 500 degrees or higher. Sharp edges and moving mechanical
parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate
between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgments and decisions. Additional Information PHYSICAL
REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations. Surfaces include ceramic
tile 'bricks' with linoleum in some food process areas. Height of
work surfaces is between 36' and 48'.
Sitting
Paperwork is normally completed in an office at a desk or
table.
Lifting
Bulk product deliveries are made twice a week or more and are
unloaded by the team member using a hand truck. Deliveries may
include cases of ingredients and supplies weighing up to 50 pounds
with dimensions of up to 3' x 1.5'. Cases are usually lifted from
floor and stacked onto shelves up to 72' high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the
workstation to storage shelves. Occasionally, pizza sauce weighing
30 pounds is carried from the storage room to the front of the
store. Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a
dolly is approximately 24' - 30' and requires a force of up to 7.5
pounds to push. Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to
change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly
station. Toe room is present, but workers are unable to flex their
knees while standing at this station. Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward. Workers
reach above 72' occasionally to turn on/off oven controls, change
prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal
from a plastic barrel, or washing dishes. Workers reach forward
when obtaining topping ingredients, cleaning work surfaces, or
answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous
during the day. Frequently activities require use of one or both
hands. Shaping pizza dough requires frequent and forceful use of
forearms and wrists. Workers must manipulate a pizza peel when
removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of
cardboard pizza boxes. Team Members must be able to grasp cans, the
phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutter and pizza
peel.
by Jobble
Keywords: Careerbuilder-US, Madera , Customer Service Rep(07963) - 2001 W Cleveland Ave #G, Other , Madera, California
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