Public Safety Dispatcher
Company: CITY OF MADERA
Location: Madera
Posted on: February 19, 2021
|
|
Job Description:
CITY OF MADERAPUBLIC SAFETY DISPATCHERDEFINITION:Under general
supervision and according to established procedures, receives
emergency and non emergencyrequests for law enforcement services
and dispatches via radio, telephone and other communications
media;provides telecommunications support and incident coordination
for field units; performs other related dutiesas
required.DISTINGUISHING CHARACTERISTICS:The Public Safety
Dispatcher is a journey level position. Incumbents are expected to
perform the full rangeand scope of dispatching duties including
maintaining field communications with public safety personnelwith
minimal guidance and supervision. Work shifts rotate and mandatory
overtime may be required.SUPERVISION RECEIVED/EXERCISED:Receives
general direction from the Police Office Supervisor. Incumbents of
this class do not exercisesupervision of staff.ESSENTIAL FUNCTIONS:
(Include but are not limited to the following)Takes emergency and
non emergency calls for law enforcement and other related services;
classifiesincidents and establishes dispatch priorities; dispatches
and tracks field units assigned to incidents;coordinates multi
agency response when necessary.Provides telecommunications support
using the California Law Enforcement TelecommunicationsSystem
(CLETS) and other local, regional, and national data bases;
transfers calls to other units oragencies as necessary; monitors
and broadcasts on public safety radio channels; runs
warrant,registration, and property checks; relays information and
instructions to field staff.Enters, updates, modifies and clears
incident data and other related information into the computer
aideddispatching (CAD), records management and other related
computer systems as required; maintainsmanual incident cards and
logs when necessary; compiles statistical reports; prepares other
reports andrecords as directed.Operates communications center
equipment including, but not limited to, CAD, telephone,
radio,computers, facsimile machine and printers; performs limited
communications equipment and work areamaintenance.Responds to
questions and concerns from the general public, department staff
and other agencies; takesand records telephone reports; provides
information as appropriate and resolves and services issues
andcomplaints.Establishes positive working relationships with
representatives of community organizations state/local agencies and
associations, City management, and staff and the public. -WORKING
CONDITIONS:Position requires prolonged sitting, reaching, twisting,
in the performance of regular daily activities. Thisposition also
requires repetitive hand movement, near and far vision, acute
hearing and the ability to lift andmove objects weighing up to 25
pounds.QUALIFICATIONS: (The following are minimal qualifications
necessary for entry into the classification)Education and/or
Experience:Any combination of education and experience that has
provided the knowledge, skills and abilitiesnecessary for a Public
Safety Dispatcher may be considered qualifying. A typical way of
obtainingthe required qualifications is to possess one year of
experience in public contact work includingreceipt and referral of
telephone communications and a high school diploma or
equivalent.License/Certificate:Possession of or ability to obtain a
Dispatch Certificate from P.O.S.T. and completion of D.O.J.training
for full access operator within one year of
appointment.KNOWLEDGE/ABILITIES/SKILLS: (The following are a
representative sample of the KAS's necessary -to perform essential
duties of the position)Knowledge of:Standard law enforcement
information, communications and record keeping terminology,
practicesand procedures; methods and techniques of training;
location of major streets, public places andlandmarks in the City
of Madera; modern office equipment including FAX machines,
multi-linetelephone systems, dispatch and communications systems,
computers and applicable software;proper English, spelling and
grammar; public and agency desk procedures and methods of
providingservices and information; applicable federal, state and
local laws, codes and regulations, includingthe Public Records Act;
automated law enforcement information systems and procedures;
methodsand techniques for record keeping.Ability to:Perform a
variety of complex work with speed and accuracy; remain calm under
emergencysituations; operate standard office equipment, including a
computer; operate specialized automatedlaw enforcement information
and communication systems; work independently and use goodjudgment;
train less experienced staff in assigned areas of activity; work
flexible hours includingevenings, weekends and split shifts;
organize and prioritize work assignments; apply applicable
laws,codes and regulations; communicate clearly and concisely, both
orally and in writing; learn basicSpanish speaking skills that
allow for communication regarding addresses, locations,
time,descriptions, etc.; and establish and maintain effective
working relationships.Skill to:Operate an office computer and a
variety of word processing and software applications;
effectivelyoperate specialized law enforcement automated
information and communication systems; typeaccurately from clear
copy at a rate of 35 words per minute.recblid
2iog7v9yyz6upqavak2t9k5v157okv
Keywords: CITY OF MADERA, Madera , Public Safety Dispatcher, Professions , Madera, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Professions JobsCynch Operations Supervisor Description: br br When you work for AmeriGas, you become a part of something BIG Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial (more...) Company: AmeriGas Propane Location: San Jose Posted on: 02/27/2021 Consulting Engineer - DLP Description: Company Description br br Our Mission br br At Palo Alto Networks-- everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. (more...) Company: Palo Alto Networks Location: San Jose Posted on: 02/27/2021 Maintenance Assistant Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Maintenance Assistant at Willow Glen in San Jose, CA. Apply now to join one of the most respected (more...) Company: Merrill Gardens Location: San Jose Posted on: 02/27/2021 CDLA - Truck Driving Jobs - Owner Operators - Earn up to $1.50 CPM! Description: br br br CDLA - Truck Driving Jobs - Owner Operators - Earn up to 1.50 CPM Earn more at Marten with industry leading pay Apply Online or Call 608-571-2081 Today CDL A Truck Drivers - Marten has (more...) Company: Marten Transport Location: San Jose Posted on: 02/27/2021 VPP Development Consultant Description: We are looking for VPP Development Consultant for our client in San Jose, CA br br Job Title: VPP Development Consultant br br Job Location: San Jose, CA br br Job Type: Contract br br (more...) Company: Cynet Systems Inc Location: San Jose Posted on: 02/27/2021 Sr. Residential Service Technician Description: Job Description We are hiring for a new world We are the premier integrator, redefining Company: Guitar Center Location: San Jose Posted on: 02/27/2021 SAP Manager (SD/WM Description: Information Technology San Jose, California The SAP Manager will collaborate with Sales , Warehouse and business partners to align technology solutions with business strategies. They will participate (more...) Company: SK hynix America Location: San Jose Posted on: 02/27/2021 Service Logistics Supervisor Description: Location: San Jose, California, United States About Supermicro: Supermicro-- is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, (more...) Company: Support Revolution Location: San Jose Posted on: 02/27/2021 Sr Mgr Mktg Production & Transcreation Description: Who we are Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal NASDAQ: PYPL is committed to democratizing financial services and empowering people and (more...) Company: PayPal, Inc. Location: San Jose Posted on: 02/27/2021 Part Time School Bus Driver Description: Now Hiring School Bus Drivers--San Jose, CA br At First Student, our Bus Drivers are an integral part of the communities they serve. They are committed to safety, customer service and have genuine, (more...) Company: First Student Location: San Jose Posted on: 02/27/2021 |