Pace Social Worker Assistant
Company: North East Medical Services
Location: San Jose
Posted on: April 2, 2026
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Job Description:
Description Working under the supervision of the PACE Center
Manager, the PACE Social Worker Assistant is responsible for
supporting PACE Social Workers in the provision of psychosocial
services to Participants of the North East Medical Services PACE
program. They will be responsible for case-management under the
guidance of the Social Worker to help manage long-term care needs.
ESSENTIAL JOB FUNCTIONS: Assists Participants with applications and
access to community resources and social services such as CalFresh,
and housing applications. Refers Participants and participants’
families to appropriate community agencies or facilities. Serves as
a liaison with the Participant’s family and the team. Assists the
PACE Social Worker with case-management for hospital discharge,
SNF/ALF admission, and discharge. Provides telephone support and
visits Participants their homes when indicated. Escorts
Participants to appointments arranged by the Social Worker and/or
IDT. Assists Participants with document management. Serves as a
liaison between the PACE Social Worker and the Participant or the
Participant’s decision-maker, providing instruction, guidance, or
advice. Supports the IDT’s Care Planning meetings and processes.
Coordinates family meetings, and other meetings for participants
and the team. Adheres to HIPAA principles by maintaining privacy
and confidentiality. Communicates and coordinates care as needed
for participants with the IDT, other facilities, agencies,
hospitals, SNFs and ALFs. Helps the PACE Social Worker with written
case management records and documentation. Ensures continuity of
care by supporting transitions of care including enrollment,
disenrollment, placement, etc. Participates in Participant group
activities, support groups, outings, etc. Utilizes Epic
appropriately and efficiently and serve as content and workflow
expert for resolving issues and proposing solutions in Epic.
Performs other job duties as required by manager/supervisor.
Qualifications Required: Bachelor’s degree in Social Work or
related field. Current BLS and First Aid required Preferred:
Minimum two years of experience in case/care management, preferably
in a health-related area preferred. Minimum one year of experience
working with a frail and/or older adult population preferred.
LANGUAGE: Must be able to fluently speak, read and write English.
Fluency in Chinese (Mandarin) or Vietnamese is required. Fluency in
other languages is an asset. STATUS: This is an FLSA Non- exempt
position. This is not an OSHA high-risk position. This is a Full
Time position. NEMS is proud to be an Equal Opportunity Employer
welcoming diversity in our workforce. Pursuant to the San Francisco
Fair Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records. NEMS BENEFITS:
Competitive benefits, including free medical, dental and vision
insurance for employee, spouse and/or children; and company
contribution to 401(k).
Keywords: North East Medical Services, Madera , Pace Social Worker Assistant, Social Services , San Jose, California
